Voluntarily Provided Information
This would include such things as when you submit a form, register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways.
Truspace may also collect and use personal information for other purposes where it has a legal duty or right to do so, or where Truspace has a good faith belief that it is necessary to protect the property or rights of Truspace.
Truspace does not use personal information for ang other purposes, unless otherwise authorized or required by law, or unless it has the consent of the individual to whom the personal information relates.
Truspace only collects personal information about its customers with the customer’s knowledge and consent. Generally, this means that Truspace collects personal information directly from the individual to whom it relates, whether via Truspace’s website telephone, fax, or in person. This would include such things as when you submit a form, register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, or use certain other site features on our website. Occasionally, Truspace may collect personal information from third party sources, but only with the knowledge and consent of the individual or where otherwise authorized or required by law.”
Information we get from your use of our website:
Non-personally identifiable data is also collected using standard web server traffic logs and cookies for website administration and optimization, troubleshooting, and compiling statistical data. This data is collected in the aggregate and will not be associated with a specific individual without that individual’s consent. This includes some general, non-personal information about your web visit, such as:
● The type of web browser and the operating system (such as Macintosh, Unix, or Windows) used to access this site.
● The search engine you may have used to find the site.
● The date, time, and duration of the visit to this website.
● The URLs of the various web pages which were visited on this site.
Use of Information
The information that is collected may be used to determine website usage statistics, such as page views and clicks, in order to improve and personalize our website layout, content, services, and for the purpose of advertising and marketing. A user’s information is not used or disclosed for purposes other than those set out herein.
We may use the information we collect from you for the following reasons:
● To tailor the website, products and services to better meet the needs and interests of website users.
● To improve our website in order to better serve you.
● To allow us to better service you in responding to your customer service requests.
● To administer a contest, promotion, survey or other site features.
● To ask for ratings and reviews of services or products.
● To follow up correspondence (live chat, email or phone inquiries).
Use of Personal Information
Our website uses Google Adwords and Hubspot’s remarketing services to advertise on third party platforms. We may also disclose an aggregated summary of the above information to third parties such as sponsors, advertisers, and our auditors. A user’s information is not used or disclosed for purposes other than those set out herein. Our website uses Google Adwords remarketing services to advertise on third party websites — including Google — to previous visitors to our website. This includes advertisements on the Google search results page, or a site in the Google Display Network.
Protection of and Access to Personal Information
Truspace has in place reasonable policies, procedures and safeguards (including physical, technological and organization measures) designed to protect the security of personal information under its control.
Truspace will provide individuals with access to the personal information Truspace holds about them in accordance with applicable laws. Truspace reserves the right to require that any request for access to personal information be made in writing. Generally, there is no cost for such access. However, Truspace reserves the right to charge a reasonable fee for such access on a case by case basis in accordance with applicable laws. The individual will be notified in advance if charges or fees apply.
Truspace will correct or amen the personal information in its files where it can be shown that the information is incorrect or incomplete.”
Truspace will store the personal information in their own appropriate server Please note that Truspace will remain accountable for persona information while in the hands of service providers and Canadian regulators will expect that Truspace has conducted some due diligence to ensure that it can still meet its obligations with respect to personal information while in the hands of service providers. Certainly, contractual terms with your service provider are key in this regard.
Signing up to our Newsletter
If you sign up for our newsletter, you’ll get periodic emails with content on Truspace news, promotions, and other relevant content. You can unsubscribe at any time. Further questions or concerns you may direct any questions or concerns to [email protected] . Truspace will respond to your questions or concerns as quickly as possible.