Last Updated: 2019/06/07

Website Private Policy

We respect and work to protect the privacy of our customers and others who have used our websites, products, and services. This privacy policy explains what personal information is collected, how it is collected, why it is collected, and who can access it. Personal information is any information that identifies you or would enable someone to contact you, which may include your name, email address, phone number and other non-public information that is associated with such information. Information is collected primarily to provide you with the most relevant experience on our site. This does not include aggregate information, anonymous information, or any other non-personally identifiable information.

Information Collected
Voluntarily Provided Information
Personal Information is only collected for the purposes you have consented to and as set out in our privacy policy. Truspace may collect and use personal information for the following purposes:
This would include such things as when you submit a form, register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways.
Truspace may also collect and use personal information for other purposes where it has a legal duty or right to do so, or where Truspace has a good faith belief that it is necessary to protect the property or rights of Truspace.
Truspace does not use personal information for ang other purposes, unless otherwise authorized or required by law, or unless it has the consent of the individual to whom the personal information relates.
Truspace only collects personal information about its customers with the customer’s knowledge and consent. Generally, this means that Truspace collects personal information directly from the individual to whom it relates, whether via Truspace’s website telephone, fax, or in person. This would include such things as when you submit a form, register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, or use certain other site features on our website. Occasionally, Truspace may collect personal information from third party sources, but only with the knowledge and consent of the individual or where otherwise authorized or required by law.”

Information we get from your use of our website:
Non-personally identifiable data is also collected using standard web server traffic logs and cookies for website administration and optimization, troubleshooting, and compiling statistical data. This data is collected in the aggregate and will not be associated with a specific individual without that individual’s consent. This includes some general, non-personal information about your web visit, such as:
● The type of web browser and the operating system (such as Macintosh, Unix, or Windows) used to access this site.
● The search engine you may have used to find the site.
● The date, time, and duration of the visit to this website.
● The URLs of the various web pages which were visited on this site.

Use of Information
The information that is collected may be used to determine website usage statistics, such as page views and clicks, in order to improve and personalize our website layout, content, services, and for the purpose of advertising and marketing. A user’s information is not used or disclosed for purposes other than those set out herein.
We may use the information we collect from you for the following reasons:
● To tailor the website, products and services to better meet the needs and interests of website users.
● To improve our website in order to better serve you.
● To allow us to better service you in responding to your customer service requests.
● To administer a contest, promotion, survey or other site features.
● To ask for ratings and reviews of services or products.
● To follow up correspondence (live chat, email or phone inquiries).

Use of Cookies
We may also use“cookies”that identify you as a return visitor. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember that you have visited in the past so that we can tailor information to suit your individual preferences. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since different browsers handle this differently, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some of the features that make your site experience more efficient may not function properly.

Use of Personal Information
Third Parties
Our website uses Google Adwords and Hubspot’s remarketing services to advertise on third party platforms. We may also disclose an aggregated summary of the above information to third parties such as sponsors, advertisers, and our auditors. A user’s information is not used or disclosed for purposes other than those set out herein. Our website uses Google Adwords remarketing services to advertise on third party websites — including Google — to previous visitors to our website. This includes advertisements on the Google search results page, or a site in the Google Display Network.
Third-party vendors, including Google, use cookies to serve advertisements based on a visitor’s past visit to our website. Any data logged will be used in accordance with our privacy policy, and Google and Hubspot’s privacy policy. For information on how Google uses data collected, please review their privacy policy. For information on how Hubspot uses data, please review their privacy policy.

Opting-out
We respect your right to privacy and your decision to choose whether or not to share your information. You may opt-out of Google’s use of cookies by visiting Google’s Ads Settings or Network Advertising Initiative opt-out page.

External Links
This website may contain links to other sites. Please be aware that we are not responsible for the privacy practices of other such sites. We encourage our visitors to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website. Privacy policy and changes this Privacy Policy is subject to change as we continue to modify and improve our practices and policies in order to serve the privacy interests of our users.

Protection of and Access to Personal Information

Truspace has in place reasonable policies, procedures and safeguards (including physical, technological and organization measures) designed to protect the security of personal information under its control.
Truspace will provide individuals with access to the personal information Truspace holds about them in accordance with applicable laws. Truspace reserves the right to require that any request for access to personal information be made in writing. Generally, there is no cost for such access. However, Truspace reserves the right to charge a reasonable fee for such access on a case by case basis in accordance with applicable laws. The individual will be notified in advance if charges or fees apply.
Truspace will correct or amen the personal information in its files where it can be shown that the information is incorrect or incomplete.”
Truspace will store the personal information in their own appropriate server Please note that Truspace will remain accountable for persona information while in the hands of service providers and Canadian regulators will expect that Truspace has conducted some due diligence to ensure that it can still meet its obligations with respect to personal information while in the hands of service providers. Certainly, contractual terms with your service provider are key in this regard.

Signing up to our Newsletter
If you sign up for our newsletter, you’ll get periodic emails with content on Truspace news, promotions, and other relevant content. You can unsubscribe at any time. Further questions or concerns you may direct any questions or concerns to info@truspace.ca . Truspace will respond to your questions or concerns as quickly as possible.

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